The Palan Hotel in Erzurum is a modern and well-maintained hotel with excellent facilities. The hotel manager, Mr. Ali, ensures a perfect guest experience. The rooms are clean and tidy, with well-equipped bathrooms. The hotel offers a range of amenities including a bar, restaurant, sauna, spa, Turkish bath, swimming pool. The location is central, with easy access to ski slopes and other major hotels.

Not obvious to find.

Convenient room amenities like a minibar and coffee. 🍷 Located right in the heart of the ski area.

Everything at this hotel was GOOD. Unique base for city break in Erzurum. Would like to go back there again and would be happy to recommend it to friends.

This hotel exceeded all my expectations! The location in the center of the mountains was absolutely breathtaking. The service was top-notch, from the efficient room service to the helpful staff at the front desk. The amenities provided were impressive, including the indoor swimming pool, spa, and sauna. The rooms were clean and comfortable, with all the necessary amenities for a relaxing stay. I also appreciated the free shuttle service that was available to some nearby attractions. this place provided a luxurious and comfortable experience that I will never forget.

I highly recommend this hotel to families looking for a wonderful vacation.

The hotel was in a perfect location, right next to the Dedeman ski lifts and in the center of the mountain. It was a bit far from the city center, but it was worth it for the peace and quiet. The hotel facilities were clean, modern and well-maintained. The staff was very helpful and friendly, and the breakfast was fresh and had a good variety.

Nothing.

Spent Easter at a hotel and had a pleasant stay. The location was amazing! Just a few minutes away from the ski resort with a shuttle service that was very convenient. The food was delicious and abundant. They even offered some snacks during the day. The staff was friendly and helpful, making us feel at home.

The hotel lacked some essentials. There were no tissues or body lotion in the room.

The hotel had great facilities for the price we paid. the gym, sauna, and pool were all very clean. the WiFi was strong throughout the hotel. the hotel also provided a shuttle service to the ski area, which was very convenient. the breakfast was included in the price and it was very good with a variety of options.

The rooms were not very soundproof, and we could hear other guests in the hallways and neighboring rooms. the staff at the hotel were not very friendly or accommodating.

The hotel is conveniently located near the cable car, Dedeman ski lifts, and ski slopes, making it easy to access the skiing facilities. the staff is friendly and helpful, and the breakfast is decent. some rooms have a great view of the mountains.

Some aspects of the hotel are disappointing. the rooms were not well-maintained, and the cleanliness levels need improvement.